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Global Privacy Policy

Effective Date: June 16, 2026

1. Commitment to Privacy

At Emajen Solutions Inc. ("esi®"), we believe privacy is a fundamental human right. As a global technology leader, we engineer our platforms and software applications—including EmajenDocs AI, Emajen®Sizer, Emajen®CAST (.exe Windows applications), and Emajen®NDI Pro (.apk Android applications)—with privacy built into their core architecture. This Global Privacy Policy details how we collect, utilize, encrypt, and protect your personal and enterprise information across our entire web and desktop broadcast ecosystem.

2. Data Collection Architecture

We collect information to provide better services to all our users. The information Emajen Solutions Inc. collects, and how that information is used, depends on how you use our services and how you manage your privacy controls.

  • Identity Data: First name, last name, username or similar identifier, and encrypted password hash.
  • Contact Data: Billing address, email address, and telephone numbers (+233 20 900 7906 | +233 24 202 3851).
  • Technical & Hardware Data: IP address, login data, browser type and version, GPU/hardware acceleration specs (for Emajen®CAST video encoding), network transmission telemetry (for Emajen®NDI Pro over IP), operating system, and platform.
  • AI & Broadcast Interaction Data: Usage metrics related to your interactions with EmajenDocs AI, Emajen®Sizer, and live streaming switchers, strictly used to optimize model latency, video encoding bitrate, and output quality.

3. Zero-Knowledge Encryption & Broadcast Telemetry

Emajen Solutions Inc. employs zero-knowledge encryption for enterprise proprietary data processed through our AI engines. We do not have access to the raw documents, video feeds, or NDI® streams you broadcast or process, nor do we use enterprise-tier data to train our public large language models (LLMs) or generative diffusion models without explicit, opt-in consent.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. You can also manage your granular preferences directly via our Cookie Compliance interface located at the footer of our website.

5. Global Data Transfers & Compliance

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. We strictly adhere to GDPR, CCPA, and international data compliance standards.

6. Contact the Privacy Team

If you have any questions about this Privacy Policy, your rights, or our data architecture, please contact our Enterprise Support Desk at support@emajensolutions.com (or privacy@emajensolutions.com), call us directly at +233 20 900 7906 | +233 24 202 3851, or visit our Global Headquarters: No. 7, Emajen Towers, Tarkwa W|R, Ghana.